Shipping policy

 

 

All orders are shipped from Paris, France.

 

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Processing time

Orders are processed within 2–5 business days.

Each Naalu piece is prepared and shipped with care, in line with our small-batch approach. Processing times may be slightly longer during collection launches or busy periods.

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Delivery times

Delivery times vary depending on your location:

France: 2–4 business days
Europe: 3–7 business days
International: 5–10 business days

Shipping rates and delivery options are calculated at checkout.

 

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Shipping confirmation

Once your order has been shipped, you will receive a confirmation email including tracking information.

 

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Customs & duties

International orders may be subject to customs duties and taxes.
These charges are the responsibility of the customer.

 

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Delays

Naalu is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.