Terms of service
1. General information
This website is operated by Naalu Collective Private Limited, a company registered in Goa, India.
Registered address:
North Goa, Pernem, Goa, India, 403527
Naalu is an independent clothing brand rooted between Goa and Paris.
Orders are shipped from Paris, France.
By accessing this website and placing an order, you agree to these Terms & Conditions.
2. Products
Each Naalu piece is created in small, thoughtful batches using vintage textiles.
Due to the nature of these materials, slight variations, irregularities, marks, or signs of time may occur. These characteristics are part of the uniqueness and history of each garment and are not considered defects.
Product images are presented as accurately as possible. However, colors and textures may vary slightly depending on screens, lighting, and natural fabric variations.
3. Pricing & payment
All prices are listed in the currency displayed on the website and include applicable taxes unless stated otherwise.
Prices may change at any time without notice.
Payments are processed securely through third-party payment providers. Naalu does not store or have access to payment information.
4. Orders
Once an order is placed, you will receive a confirmation email.
Naalu reserves the right to refuse, cancel, or limit any order if necessary, including in cases of stock issues, payment issues, suspected fraud, or inaccurate information.
5. Shipping
Orders are shipped from Paris, France.
Processing times and delivery details are outlined in our Shipping Policy.
Naalu is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
6. Returns
Returns are accepted under the conditions outlined in our Refund Policy.
Due to the nature of vintage textiles and artisanal production, slight variations and irregularities are not considered valid reasons for return.
7. Website use
You agree not to misuse this website or its content for unlawful, fraudulent, or unauthorized purposes.
Any unauthorized use of the website, including reproduction or distribution of content, is prohibited.
8. Intellectual property
All content on this website, including images, text, logos, designs, graphics, and branding, is the property of Naalu and may not be copied, reproduced, distributed, or used without written permission.
9. Liability
Naalu is not liable for any indirect, incidental, or consequential damages resulting from the use of our products, website, or services.
9. Governing law
These Terms & Conditions are governed by applicable laws in the country of operation.
10. Contact
For any questions or inquiries:
hello@naaluparis.com